Microsoft Remote Connectivity Analyzer a very good tool to test connectivity.
Outlook Connectivity Test
- Open Microsoft Remote Connectivity Analyzer tool via http://exrca.com.
-
Select Exchange Server and click Outlook Connectivity and then click Next.

-
Fill in all information and click Perform Test.

-
Make sure that The Outlook connectivity test completed successfully.

Note
If Connectivity test failed, you need to Expand All and figure out the error and then fix it, for this case, it’s Testing HTTP Authentication Method test failed, Run follow cmdlet to verify and change settings.
1 | Get-OutlookAnywhere | FT Identity,*auth* -AutoSize
|

1 | Set-OutlookAnywhere -Identity "GDXEX02\rpc (Default Web Site)" -IISAuthenticationMethods Basic
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You may need to reboot Exchange servers
Outlook Autodiscover Connectivity Test
- Open Microsoft Remote Connectivity Analyzer tool via http://exrca.com
-
Select Exchange Server and click Outlook Autodiscover and then click Next.

-
Fill in all information and click Perform Test.

-
Make sure that The Outlook Autodiscover test completed successfully.

Exchange ActiveSync Autodiscover Connectivity Test
- Open Microsoft Remote Connectivity Analyzer tool via http://exrca.com.
- Select Exchange Server and click Exchange ActiveSync
Autodiscover and then click Next.

3. Fill in all information and click Perform Test.

4.
Make sure that Autodiscover was successfully tested for
Exchange ActiveSync.

Exchange Web Services Connectivity Test – Synchronization, Notification, Availability, and Automatic Replies
- Open Microsoft Remote Connectivity Analyzer tool via http://exrca.com.
-
Select Exchange Server and click Synchronization, Notification, Availability, and Automatic Replies and then click Next.

-
Fill in all information and click Perform Test.

-
Make sure that Tests of all Exchange Web Services tasks completed successfully.

Testing Inbound Mail Flow
- Open Microsoft Remote Connectivity Analyzer tool via http://exrca.com.
-
Select Exchange Server and click Inbound SMTP Email and then click Next.

-
Fill in all information and click Perform Test.

-
Make sure that Inbound SMTP mail flow was verified successfully.

-
Make sure the test user received a Microsoft Remote Connectivity Analyzer Test Message.

-
Open the message in its own window.

-
On the File tab, select Properties.

-
Header information appears in the Internet headers box, select and copy all Internet headers.

- Open Microsoft Remote Connectivity Analyzer tool via http://exrca.com
-
Select Message Analyzer, paste Internet headers and click Analyze headers.

-
Review the Inbound mail flow.

Testing Outbound Mail Flow
- Open Microsoft Remote Connectivity Analyzer tool via http://exrca.com
-
Select Exchange Server and click Outbound SMTP Email and then click Next.

-
Fill in all information and click Perform Test.

-
Make sure that Outbound SMTP Test was successfully.

- Logon outlook with test user account.
-
Send an email to outside Gmail account.

-
Login Gmail Account and open the email and select Show original.

-
Select and copy all Internet headers.

- Open Microsoft Remote Connectivity Analyzer tool via http://exrca.com.
-
Select Message Analyzer, paste Internet headers and click Analyze headers.

-
Review the Outbound mail flow.

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To be continue……
Hope you enjoy this post.
Cary Sun
Twitter: @SifuSun
About Post Author
Cary Sun has a wealth of knowledge and expertise in data center and deployment solutions. As a Principal Consultant, he likely works closely with clients to help them design, implement, and manage their data center infrastructure and deployment strategies.
With his background in data center solutions, Cary Sun may have experience in server and storage virtualization, network design and optimization, backup and disaster recovery planning, and security and compliance management. He holds CISCO CERTIFIED INTERNETWORK EXPERT (CCIE No.4531) from 1999. Cary is also a Microsoft Most Valuable Professional (MVP), Microsoft Azure MVP, Veeam Vanguard and Cisco Champion. He is a published author with several titles, including blogs on Checkyourlogs.net, and the author of many books.
Cary is a very active blogger at checkyourlogs.net and is permanently available online for questions from the community. His passion for technology is contagious, improving everyone around him at what they do.
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